This manual sets out the operating procedures, conduct standards, enforcement expectations, and command structure of the Los Santos Police Department.

The Police Department is the most visible arm of the city’s government. Officers are held to the highest standards of conduct while on duty and while representing the Department.

Abuse of authority, unauthorised corruption, or failure to follow procedure may result in termination from the Department, disciplinary action, and further legal consequences where appropriate.

All LSPD officers are required to know and follow this manual while on duty. These procedures exist to support lawful, professional, and fair policing across Los Santos and authorised surrounding areas.

Where this manual conflicts with State law, city regulations, court rulings, or authorised government policy, the higher authority shall take precedence.

Department policy may be amended by the Office of the Chief of Police when required.

The mission of the Los Santos Police Department is to protect life, preserve public order, enforce the law, prevent crime, and serve the public with professionalism, fairness, and restraint.

LSPD officers are expected to act as public servants first. The badge grants authority, but that authority must be exercised lawfully and responsibly.

The priorities of the Department are:

• Protection of life.
• Preservation of public safety.
• Fair and lawful enforcement.
• Professional service to the public.
• Prevention and investigation of crime.
• Maintenance of public trust.
• Cooperation with other emergency and government services.

All LSPD officers shall uphold the following values:

Integrity — Officers shall act honestly, avoid corruption, and never misuse Department authority for personal benefit.

Professionalism — Officers shall remain calm, respectful, and controlled, even when dealing with hostile or difficult individuals.

Accountability — Officers are responsible for their decisions, reports, use of force, equipment, and conduct.

Proportionality — Officers shall use only the level of enforcement, restraint, or force that is necessary and reasonable for the circumstances.

Public Service — Officers shall remember that the Department exists to protect the public, not to intimidate it.

Discipline — Officers shall follow lawful orders, respect the chain of command, and maintain Department standards.

4.1 — Department Structure & Hierarchy

This section sets out the official command structure for the Police Department, the chain of command to be followed by all sworn personnel, and the specialised units authorised to operate within the Department.

4.1.1 — Rank Structure

The Police Department follows a paramilitary rank structure:

1. Chief of Police (Appointed by City Government)
2. Captain (Precinct Command)
3. Lieutenant (Shift / Division Command)
4. Sergeant (Field Supervisor)
5. Senior Officer / FTO
6. Police Officer
7. Cadet / Probationary Officer

4.1.2 — Chain of Command

Officers must follow the chain of command for all operational decisions, complaints, and requests. Bypassing an immediate supervisor without cause is a disciplinary offence.

Orders from a superior officer must be followed unless they constitute a clear violation of law or Department policy. In such cases, the order should be documented and reported to Internal Affairs.

4.1.3 — Specialized Units

Specialized units provide advanced operational capability for specific incidents and investigations. Officers may only operate within a specialized unit when authorised, trained, and assigned by Command.

All LSPD officers shall:

• Act professionally while on duty.
• Treat members of the public with respect.
• Follow lawful orders.
• Follow Department policy.
• Maintain proper radio discipline.
• Use Department equipment only for lawful duty.
• Complete accurate reports when required.
• Avoid unnecessary escalation.
• Preserve life wherever possible.
• Maintain confidentiality of sensitive law-enforcement information.
• Represent the Department with maturity and discipline.

Officers shall not:

• Abuse police powers.
• Use excessive force.
• Harass or intimidate without lawful cause.
• Falsify reports, statements, evidence, or charges.
• Disclose confidential police information.
• Ignore lawful Department orders.
• Neglect assigned duty.
• Use Department equipment for personal reasons.
• Assist criminal activity.
• Accept bribes, gifts, favours, or benefits in exchange for police action.

LSPD maintains a zero-tolerance position on corruption.

Corruption includes, but is not limited to:

• Accepting bribes.
• Removing or altering evidence unlawfully.
• Giving police equipment to unauthorised persons.
• Warning suspects of active investigations.
• Providing confidential information to criminals.
• Intentionally making false arrests.
• Intentionally ignoring serious crimes for personal reasons.
• Using police authority to assist friends, associates, or criminal groups.
• Using Department systems for personal advantage.
• Destroying, hiding, or misreporting evidence.

Any officer suspected of corruption may be suspended pending investigation by Command or Internal Affairs.

Before beginning duty, officers shall:

• Wear an approved LSPD uniform.
• Carry authorised Department equipment only.
• Use an approved Department vehicle.
• Join the assigned radio frequency.
• Mark themselves available for calls where applicable.
• Notify dispatch or a supervisor if required.

Example radio traffic:

“614, 10-41, Mission Row, active patrol, available for calls.”

Before ending duty, officers shall:

• Finish or properly transfer active calls.
• Complete required reports.
• Secure Department equipment.
• Return Department vehicles where required.
• Notify dispatch or a supervisor if required.

Example radio traffic:

“614, 10-42, Mission Row, ending tour of duty.”

Off-duty officers do not have authority to use Department equipment, conduct arrests, access restricted information, or exercise police powers unless specifically authorised by Command.

Patrol officers are responsible for visible policing, responding to calls, assisting the public, enforcing traffic law, and preventing crime.

Patrol activity may include:

• Emergency response.
• Traffic enforcement.
• Business checks.
• Welfare checks.
• Public safety patrols.
• Assisting stranded motorists.
• Supporting EMS and Fire services.
• Monitoring high-crime areas.
• Investigating suspicious activity.
• Supporting other law-enforcement units.

Officers shall patrol naturally and professionally. Officers shall not remain at known crime locations without a valid operational reason, active investigation, or supervisory approval.

Clear communication is essential for officer safety and effective policing.

For normal radio traffic, an officer’s callsign is the final three numbers of their assigned callsign format. For example, an officer assigned 06 - 614 would identify over radio as 614.

The full callsign format may still be used in rosters, reports, personnel records, and other formal Department documentation.

Officers shall:

• Keep transmissions short and clear.
• Identify themselves using the final three numbers of their assigned callsign.
• Provide accurate locations.
• Avoid unnecessary radio traffic.
• Allow priority traffic during emergencies.
• Update their status when responding, arriving, transporting, or clearing.
• Use plain, professional language.

Standard radio format:

Callsign, 10-Code, Location, Details, Requests

The 10-code should match the situation being reported. If a section example does not require a request, officers may omit the request at the end.

Example:

“501, 10-11, northbound Alta Street with a black Sultan, occupied 2 times, requesting one additional unit.”

During pursuits, shots fired, officer down calls, armed robberies, hostage situations, or major incidents, only essential units should transmit.

All officers shall use the Department callsign format ## - ###.

The first two digits identify the officer’s rank group. The final three digits identify the officer’s assigned badge or unit number and should begin with the same rank-group number where practical. The final three digits are used as the officer’s radio callsign.

This structure allows dispatch and other officers to identify the rank group quickly from both the full callsign and the radio callsign.

Officers shall not use 10 - ### as a rank prefix, as this may cause confusion with radio 10-codes. On radio, officers should use only the final three digits.

Example radio use:

• “401, 10-76, Legion Square, responding Code 2.”
• “614, 10-11, northbound Alta Street, traffic stop initiated.”
• “301, 10-23, Legion Square, taking incident command.”

Response Codes

Code 1 — Routine response. No emergency equipment.

Code 2 — Urgent response. Emergency lights may be used. Siren may be used where necessary.

Code 3 — Emergency response. Lights and sirens authorised. Officers shall drive with due regard for public safety.

Code 4 — Situation under control. No further units required.

Code 5 — High-risk stop or tactical response.

Emergency equipment does not remove an officer’s responsibility to drive safely and reasonably.

10-codes and signals shall be used to keep radio traffic short and clear. Officers may use plain English where it is clearer or where directed by Dispatch or Command.

Law Enforcement Codes and Signals

10-Codes

Officers shall wear the approved uniform for their rank, division, and assignment.

Uniforms shall be:

• Professional.
• Department approved.
• Suitable for the assignment.
• Free from unauthorised insignia or accessories.
• Appropriate to rank and duty status.

Supervisors may order an officer to correct uniform issues before continuing duty.

Plain-clothes duty requires approval from a supervisor or Command. Plain-clothes officers shall carry police identification and must identify themselves when taking enforcement action unless doing so would compromise safety or an investigation.

Officers shall only carry equipment authorised for their rank, training, and assignment.

Standard patrol equipment may include:

• Radio.
• Handcuffs.
• Flashlight.
• Baton.
• Taser.
• Service pistol.
• Body armour.
• Medical kit, if issued.
• Evidence bags, if issued.
• Citation device or ticket book.
• Breathalyser, if issued.

Restricted equipment requires supervisory, specialist, or Command authorisation. This may include patrol rifles, shotguns, less-lethal shotguns, spike strips, tactical armour, breaching tools, unmarked vehicles, air support, K9 deployment, and specialist tactical equipment.

Department equipment shall not be used for intimidation, personal gain, unlawful force, or unauthorised activity.

Officers shall operate Department vehicles safely and professionally.

Officers shall:

• Use approved Department vehicles only.
• Drive with due care.
• Avoid unnecessary collisions.
• Avoid reckless driving.
• Use emergency equipment only when justified.
• Maintain control of their vehicle.
• Report significant vehicle damage.
• Return vehicles to an approved location when ending duty.

Unmarked vehicles are restricted to authorised assignments, investigations, traffic operations, or Command use.

4.4 — Traffic Stops & Field Procedures

4.4.1 — Lawful Stop Requirements

An officer must have either reasonable suspicion or probable cause before taking enforcement action.

4.4.2 — Stop Procedure

1. Activate lights and siren.
2. Position the patrol vehicle safely behind the suspect vehicle.
3. Announce the stop over radio with vehicle description and location.
4. Approach from the driver’s side, with a cover officer on the passenger side when available.
5. Request licence, registration, and proof of insurance.
6. Explain the reason for the stop.
7. Issue a citation or warning, or escalate based on observed violations.

Example:

“Good evening, I am Officer Smith with the Los Santos Police Department. The reason for the stop is that you failed to stop at the red light on Elgin Avenue. May I see your driver’s licence, registration, and proof of insurance, please?”

4.4.3 — Consent vs. Probable Cause Searches

• An officer may ask for consent to search a vehicle or person. If consent is given, the search is lawful.
• If consent is refused, the officer may only search if probable cause exists, such as visible contraband, a K-9 alert, or information from a reliable source.
• Searching without consent and without probable cause renders all evidence inadmissible in court.

Officer Safety During Stops

Officers may request occupants to remain inside the vehicle, turn off the engine, remove helmets, show hands, or exit the vehicle where there is a lawful safety reason.

Backup may be requested when the vehicle has multiple occupants, the stop occurs in a high-risk area, the vehicle is connected to a serious offence, occupants are hostile or non-compliant, weapons are suspected, or the officer is alone and safety concerns exist.

4.5 — Arrests, Booking & Miranda Rights

4.5.1 — Arrest Procedure

1. Announce that the subject is under arrest and state the charge.
2. Apply handcuffs. All arrested subjects must be cuffed.
3. Read Miranda Rights before any questioning.
4. Transport the suspect to the precinct for booking.

Required Miranda wording:

“You have the right to remain silent. Anything you say can and will be used against you in a court of law. You have the right to an attorney. If you cannot afford an attorney, one will be provided for you. Do you understand these rights?”

4.5.2 — Booking Process

1. Photograph and fingerprint the suspect.
2. Search and inventory all personal property.
3. Enter the suspect into the Department records with charges.
4. Provide the suspect with their one phone call within 30 minutes.
5. Set bail if applicable, or hold the suspect for arraignment.

4.5.3 — Interrogation Rules

• Interrogations can only occur after Miranda Rights have been read and acknowledged.
• The suspect has the right to request an attorney at any time. If they do, questioning must immediately cease until an attorney is present.
• Physical coercion, torture, sleep deprivation, and threats of violence during interrogation are strictly prohibited.
• Any confession obtained through prohibited methods will be thrown out in court, and the officer may face criminal charges.

4.5.4 — Bail System

• Bail amounts are determined by the severity of the charge and the suspect’s flight risk or criminal history.
• Minor offences: $500 – $5,000.
• Felony offences: $10,000 – $100,000.
• Violent felonies or flight risks: $100,000 – $1,000,000 or denial of bail.
• Bail can be posted by the suspect, a family member, or a bail bondsman. A bail bondsman may charge a 10% non-refundable fee.

Prisoner Treatment

Prisoners shall be treated professionally and humanely. Officers shall not mock prisoners, use unnecessary force on restrained persons, delay processing without reason, leave prisoners unattended in unsafe conditions, deny medical assistance where needed, or add charges without lawful basis.

A pat-down is a limited search for weapons. It may be conducted when an officer has a reasonable safety concern.

Examples include:

• A person detained during a violent incident.
• A visible weapon or suspicious bulge.
• A report that the person may be armed.
• Aggressive or threatening behaviour.
• Placement inside a police vehicle.
• High-risk traffic stop.

A full search may be conducted when:

• A person is lawfully arrested.
• The person gives clear consent.
• Probable cause exists.
• A warrant authorises the search.
• The search is otherwise authorised by law.

A vehicle may be searched when:

• The driver or owner gives clear consent.
• Illegal items are visible.
• Probable cause exists.
• The vehicle is connected to a crime.
• The vehicle is being impounded after arrest.
• A warrant authorises the search.

Officers shall preserve, collect, and document evidence professionally.

Evidence may include:

• Weapons.
• Narcotics.
• Stolen property.
• Currency.
• Vehicles.
• Photographs.
• Video footage.
• Witness statements.
• Shell casings.
• Documents.
• Communication records.

Evidence shall not be destroyed, concealed, altered, planted, or misrepresented.

Evidence connected to major crimes shall be documented in an incident report or case file.

4.2 — Use of Force Continuum

Officers must adhere to a strict, legally defensible escalation model. Every use of force must be documented in a Department Use of Force Report.

Level 6 — Lethal Force Conditions

Lethal force is only authorised when:

• The subject poses an imminent threat of death or grievous bodily harm to the officer or a third party.
• The subject is actively using or reaching for a lethal weapon.
• The subject is fleeing after committing a violent felony and poses a continuing threat to public safety.

Prohibited Firearm Use

• Officers shall not shoot a suspect in the back for a non-violent crime such as theft, drug possession, or a traffic violation.
• Officers shall not shoot a suspect who has surrendered, is cuffed, or is incapacitated.
• Officers shall stop using lethal force once the threat has ended.

4.2.1 — Duty to Intervene

Any officer who witnesses another officer using excessive or unlawful force has a duty to intervene, stop the excessive force, and report the incident to Internal Affairs. Failure to intervene makes the witnessing officer equally culpable.

Any firearm discharge by an officer, other than authorised training, shall be treated as a serious incident.

After a firearm discharge, officers shall:

• Secure the scene.
• Confirm whether threats remain.
• Request medical assistance where needed.
• Notify a supervisor.
• Preserve evidence.
• Identify witnesses.
• Complete a firearm discharge report if required.
• Cooperate with Command or Internal Affairs review.

A supervisor may temporarily remove an officer from active patrol pending review.

4.3 — Pursuit Policy

4.3.1 — Initiation

Pursuits may only be initiated for:

• Violent felonies, including robbery, assault, kidnapping, and murder.
• Felony warrants with known violent history.
• Felony evading, where a suspect flees at high speed from a lawful stop for a serious offence.

Prohibited: Officers shall not pursue a suspect for a minor traffic violation, a misdemeanour, or a non-violent offence unless the suspect’s driving creates an immediate danger to the public.

4.3.2 — Pursuit Conduct

• The pursuing officer must continuously broadcast the reason for the stop, the vehicle description, direction of travel, and current speed.
• A Sergeant or higher must authorise continuation of the pursuit beyond the first 60 seconds.
• The pursuit must be terminated if speeds exceed 100mph in a populated area, the suspect enters a school zone or densely populated pedestrian area, road conditions are hazardous, or the risk to public safety outweighs the severity of the crime.

4.3.3 — Tactical Vehicle Interventions

Standard Broadcast Information

The primary unit shall broadcast location, direction of travel, vehicle description, number of occupants where known, reason for the stop, current speed, and traffic conditions.

Example:

“614, 10-80, northbound Power Street, black Sultan occupied 2 times, original reason armed robbery, speeds approximately 80, traffic moderate, requesting secondary.”

During a foot pursuit, the pursuing officer shall broadcast:

• Location.
• Direction of travel.
• Suspect description.
• Whether the suspect is armed.
• Assistance required.

Officers should coordinate containment rather than all pursuing from the same direction.

Firearms shall not be used against a fleeing person unless the person presents an immediate threat of death or serious bodily harm.

When responding to robberies, officers shall:

• Approach carefully.
• Avoid parking directly in front of the location.
• Establish containment.
• Identify suspects, hostages, and weapons.
• Request a supervisor where available.
• Begin negotiation where appropriate.
• Avoid unnecessary escalation.
• Prepare pursuit units if suspects flee.
• Secure the scene after resolution.
• Collect evidence.

Robbery scenes shall be controlled by the highest-ranking appropriate officer present unless a designated incident commander assumes control.

Hostage situations shall be handled with patience, control, and priority for preservation of life.

Officers shall:

• Contain the area.
• Establish an outer perimeter.
• Establish an inner perimeter where appropriate.
• Request a supervisor.
• Request negotiators if available.
• Identify suspects, hostages, and weapons.
• Avoid unnecessary escalation.
• Prevent civilians from entering the area.
• Prepare tactical options if negotiations fail.

Officers shall not rush a hostage location unless there is an immediate threat to life.

Hostage safety shall be treated as a priority above property recovery or immediate arrest.

Negotiations may be used during robberies, barricades, kidnappings, hostage situations, and other major incidents.

The negotiator should:

• Establish communication.
• Confirm whether hostages are present.
• Confirm hostage condition.
• Identify suspect demands.
• Buy time for scene control.
• Avoid making promises that cannot be honoured.
• Communicate updates to incident command.
• Seek peaceful surrender where possible.

Only one primary negotiator should speak with suspects unless command approves otherwise.

Major incidents include:

• Armed robbery.
• Hostage situation.
• Barricaded suspect.
• Active shooter.
• Officer down.
• Mass casualty incident.
• Large public disorder.
• Major collision.
• Multi-agency operation.
• Serious organised crime incident.

The first supervisor on scene shall establish incident command unless relieved by a higher-ranking officer or authorised command member.

The incident commander shall establish command, assign units, request resources, control radio traffic, protect life, contain the incident, coordinate with other agencies, authorise tactical action where appropriate, and ensure reports are completed after the incident.

When an officer is injured or down, nearby units shall prioritise life safety.

Responding officers shall:

• Locate the injured officer.
• Identify active threats.
• Request EMS.
• Move the officer only if necessary for safety.
• Establish cover.
• Secure the scene.
• Broadcast suspect information.
• Preserve evidence after the threat is resolved.

Radio traffic shall remain clear for emergency communication.

Officers shall request EMS whenever a person appears seriously injured, unconscious, shot, stabbed, struck by a vehicle, or otherwise in need of medical care.

Officers may provide basic aid if trained and if the scene is safe.

Medical care shall not be denied as punishment or leverage.

If a suspect requires medical attention, officers shall secure the suspect and request EMS before processing where appropriate.

Officers transporting prisoners shall:

• Search the prisoner before transport.
• Secure the prisoner safely.
• Transport directly to the station, hospital, or correctional facility as required.
• Avoid unnecessary stops.
• Monitor the prisoner during transport.
• Request backup if the prisoner is violent or high-risk.
• Transfer custody properly on arrival.

Prisoners shall not be mistreated, mocked, or left unattended without reason.

Officers shall process arrested persons fairly, efficiently, and lawfully.

Before finalising charges, officers shall:

• Confirm the suspect’s identity.
• Review the circumstances of arrest.
• Confirm evidence.
• Apply appropriate charges only.
• Avoid unnecessary duplicate charges.
• Consider officer discretion where lawful.
• Record seized evidence.
• Complete required reports.

Charges shall be based on evidence and law, not personal opinion, anger, revenge, or pressure from others.

4.6 — Search Warrants & Judicial Oversight

4.6.1 — Warrant Requirements

• To search a home, business, or private vehicle without consent, an officer must obtain a search warrant from a judge.
• The warrant application must include a probable cause statement, the specific location to be searched, and the specific items sought.
• Fishing expeditions, meaning searches without a specific target, are not permitted.

4.6.2 — Exigent Circumstances

A warrant is not required when exigent circumstances exist. This includes:

• An immediate threat to life, such as screams heard from inside a home.
• Evidence being actively destroyed, such as a suspect being seen flushing narcotics.
• Hot pursuit of a violent felony suspect who enters a building.

4.6.3 — No-Knock Warrants

No-knock warrants are extremely rare and require high-level city authorisation and judicial approval. They may only be issued when there is documented evidence that knocking would result in destruction of evidence or death of officers.

Operational Planning

Before a planned warrant service or raid, the commanding officer should confirm the target location, grounds for the operation, known suspects, known risks, required units, medical support if needed, entry plan, evidence handling plan, arrest plan, and command structure.

All evidence seized during warrant service shall be documented.

Investigations shall be conducted professionally and lawfully.

Investigating officers shall:

• Gather evidence.
• Take statements.
• Identify suspects.
• Preserve records.
• Maintain confidentiality.
• Submit reports.
• Seek warrants where required.
• Coordinate with supervisors or detectives where appropriate.

Officers shall not disclose active investigation details to unauthorised persons.

Vehicles may be impounded when:

• The driver is arrested and no lawful driver is available.
• The vehicle is evidence.
• The vehicle is stolen.
• The vehicle is abandoned.
• The vehicle obstructs public safety.
• The vehicle is used in serious crime.
• Law or Department policy authorises impound.

Officers shall not impound vehicles without lawful or operational reason.

LSPD shall cooperate with other law-enforcement, medical, fire, correctional, and government agencies.

At joint scenes, officers shall remain professional and avoid jurisdictional disputes in front of the public.

Disputes between agencies shall be resolved by supervisors or command personnel.

Public safety shall take priority over agency pride.

Officers shall not disclose confidential Department information to unauthorised persons.

Confidential information includes:

• Active investigations.
• Suspect intelligence.
• Warrant information.
• Undercover identities.
• Internal disciplinary matters.
• Tactical plans.
• Private personnel information.
• Evidence records.
• Police system information.
• Command discussions.

Unauthorised disclosure may result in serious disciplinary action.

Reports shall be completed for:

• Arrests.
• Use of force.
• Firearm discharge.
• Vehicle pursuits.
• Major incidents.
• Evidence seizure.
• Vehicle impounds.
• Internal complaints.
• Officer injury.
• Multi-agency operations.
• Warrants and raids.
• Department Use of Force Reports.

Reports shall be factual, accurate, and professional.

Officers shall not exaggerate, omit key facts, or include false information.

Supervisors shall lead by example.

Supervisors are expected to:

• Maintain order during patrol.
• Support junior officers.
• Review poor conduct.
• Take command of major scenes.
• Ensure reports are completed.
• Resolve minor disputes.
• Escalate serious misconduct.
• Uphold Department standards.
• Provide correction and guidance.
• Protect Department integrity.

A supervisor who ignores misconduct may also be held accountable.

New officers shall complete required training before full patrol authorisation.

Training may include:

• Department orientation.
• Radio procedure.
• Traffic stops.
• Arrest procedure.
• Search procedure.
• Use of force.
• Pursuit policy.
• Report writing.
• Scene control.
• Evidence handling.
• Practical patrol evaluation.

Probationary officers may be restricted from solo patrol, specialist equipment, unmarked vehicles, or supervisory actions until cleared.

4.7 — Internal Affairs & Officer Misconduct

4.7.1 — Reportable Offences

The following must be reported to Internal Affairs:

• Use of excessive force.
• Theft or mishandling of evidence.
• Corruption, including accepting bribes or protecting criminal organisations.
• Unauthorised discharge of a firearm.
• Conduct unbecoming of an officer, including public intoxication, domestic violence, or harassment.
• Failure to follow pursuit policy or the use of force continuum.

4.7.2 — Investigation Process

1. A complaint is filed by a citizen, another officer, or through body camera review.
2. Internal Affairs assigns an investigator.
3. The accused officer is placed on administrative duty during the investigation.
4. Evidence is reviewed, including body camera, dash camera, and witness statements.
5. Internal Affairs makes a finding: Unfounded, Exonerated, Sustained, or Not Sustained.
6. If sustained, disciplinary action may range from retraining to termination or criminal charges.

4.7.3 — Corruption

Officers who engage in corruption, including accepting bribes, selling information to criminals, or protecting criminal operations, are subject to Internal Affairs investigation, termination, and criminal charges.

Any undercover or corruption-related operation must be pre-approved by Department Command and the appropriate city oversight authority. Unauthorised corruption is a serious breach of Department policy.

Corruption investigations must carry a realistic risk of discovery and appropriate consequences.

Retaliation against a complainant, witness, or investigating officer is prohibited.

Failure to follow Department policy may result in corrective or disciplinary action.

Disciplinary action may include:

• Verbal warning.
• Written warning.
• Mandatory retraining.
• Temporary suspension.
• Removal from specialist assignment.
• Demotion.
• Termination from the Department.
• Referral for further legal or government action where appropriate.

Command shall consider severity, intent, prior history, evidence, and impact on the Department.

Officers may use discretion where lawful and appropriate.

Discretion may include:

• Verbal warning.
• Written warning.
• Citation.
• Reduced charge.
• Release without charge.
• Referral to another agency.
• Escalation to arrest where necessary.

Discretion shall not be used for favouritism, corruption, revenge, or personal relationships.

Serious violent offences, firearms offences, hostage-taking, kidnapping, terrorism, and major organised crime should generally be handled with formal enforcement action.

Officers shall communicate with the public professionally.

Officers should:

• Explain the reason for stops or enforcement where safe.
• Avoid unnecessary aggression.
• Listen to reasonable questions.
• Maintain control without hostility.
• Avoid insults, threats, or personal remarks.
• Keep scenes focused and orderly.
• Treat victims, witnesses, suspects, and bystanders with dignity.

Professional communication reduces conflict and protects the reputation of the Department.

All LSPD members are expected to know, understand, and follow these Standard Operating Procedures.

These procedures do not replace judgement. Where policy does not cover a specific situation, officers shall act according to law, public safety, Department values, and lawful orders from supervisors.

The badge of the Los Santos Police Department represents public trust. Every officer is expected to protect that trust through lawful, disciplined, and professional conduct.

Signed,

Office of the Chief of Police Los Santos Police Department